Olivia Jewel Hut

Shipping Partners & Holiday Notice

Olivia Jewel Hut partners with FedEx, UPS, and USPS for all shipments. During the holiday season, please note that increased shipping volumes may cause delivery delays. We will continue to process and ship orders within our standard timeframes and provide updates as orders are processed.

Estimated Delivery Times

To USA Destinations

• Processing Time: 0-1 business days
• Shipping Time: 1-3 business days
• Total estimated delivery: 1-4 business days

International Destinations

• Processing Time: 0-1 business days
• Shipping Time: 1-3 business days
• Total estimated delivery: 1-4 business days

Shipping Costs

We offer all-inclusive shipping with no additional fees at checkout. The price you see is the final shipping cost.

Order Tracking

Once your order is placed, you’ll receive an email with your tracking number. Tracking information typically becomes available within 1-2 business days.

How to track your order:

• Check your confirmation email for the tracking number
• Visit our website and sign in to your account
• Navigate to “My Orders” to view real-time status updates

Package Status Issues

If tracking shows your package as delivered but you haven’t received it:

Possible Scenarios

• Carrier scanning error (status should update within 24 hours)
• Delivery to a neighbor or building reception
• Incorrect delivery location

Recommended Actions

• Wait 24 hours for status to update
• Check with neighbors and building management
• Contact local post office for clarification

Lost Package Policy

If your package hasn’t arrived within 60 days of shipment:

Please contact our support team at [email protected]. We will either reship your order at no cost or provide a full refund.